It's 11 PM. A guest calls asking about vacancy. Your phone goes to voicemail. They book the place down the road. motel4 answers that call — quotes your rate, captures their info, texts you the lead. Start free — paid plans from $149/mo, setup in .
10
24/7
Free
- 01.Tell us about your motel
- 02.Forward your front-desk line
- 03.A guest calls at 2 AM. You sleep.
30-day money-back guarantee|No contracts, cancel anytime|No PMS required
What your AI receptionist handles.
Pricing
Built for independent hotels and motels. Pays for itself with the first booking you'd have missed.
free forever
Try
See how it works
Free
30 free minutes every month
AI stops at cap — calls go to you
We'll answer 30 minutes of your missed calls with AI for free. Every month. No card required.
Start free- After-hours answering
- Only answers from info you approve
- Call transcripts and AI summaries
- See exactly what AI said to your guests
- 1 phone number, 1 property
MOST POPULAR
Starter
Motels & boutique hotels · 13–50 rooms
$149/mo
500 included minutes
$0.18/min after
24/7 full receptionist — the tier most independent motels land on.
Get started- Everything in Try, plus
- 24/7 answering — not just after-hours
- Booking-intent capture with phone numbers
- SMS follow-ups with your booking link
- AI call summaries + owner notifications
Pro
Hotels · 50+ rooms or up to 3 properties
$299/mo
1,500 included minutes
$0.18/min after
For hotels with 50+ rooms or owners running up to 3 properties from one dashboard.
Get started- Everything in Starter, plus
- Up to 3 properties
- Multi-property switchboard
- Revenue attribution + call quality scoring
- 3 dedicated phone numbers
Business
Portfolios · quality-conscious properties
$599/mo
4,000 included minutes
$0.18/min after
Premium lifelike AI voice for properties where every guest interaction counts — up to 10 properties.
Get started- Everything in Pro, plus
- Premium lifelike voice
- Up to 10 properties · 10 phone numbers
- Priority support + custom voice persona
30-day money-back guarantee on all plans. No contracts, cancel anytime.
What if the AI tells a guest the wrong thing?
It only answers from info you provide — your rates, your policies, your directions. If a question falls outside what you've set up, it takes a message instead of guessing. You control exactly what it says.
What happens if the AI can't answer a question?
It never bluffs. When a caller asks something outside your playbook, it takes a detailed message — name, number, and what they wanted — and sends it straight to you. You follow up when you're free, and nothing falls through the cracks.
Can I customize what the AI says?
Yes — that's the whole point. During setup you give it your rates, policies, directions, pet rules, check-in times, and anything else you'd tell a guest yourself. It only ever speaks from your knowledge base, in the tone you set. Update it any time as your motel changes.
Does it work with my phone system?
If your phone can forward calls, it works — landline, cell, VoIP, any carrier. You keep your existing number and set up call forwarding to motel4 in a couple of minutes. No new hardware, no switching providers, no PBX surgery.
I don't use a PMS. I use a notebook and a spreadsheet.
Perfect. motel4 doesn't need a PMS (property management system). You tell us your rates, rooms, and policies during a 15-minute setup. No software integrations, no API keys, no IT person. If you can forward a phone call, you can use motel4.
What about call recording laws?
We use one universal approach rather than per-state logic: the same call-opening disclosure is used for every caller, which is the safe practice under both one-party and all-party consent laws. By default calls are transcribed only — audio recording is opt-in per property.
I already pay for an answering service. Why switch?
Traditional answering services charge $1–2 per minute and put callers on hold — most start at $200+/month for under an hour of talk time, according to industry benchmarks from the Association of TeleServices International (ATSI). motel4 answers instantly: try it free (30 minutes/month), then $149/month for full 24/7 answering with 500 minutes included ($0.18/min overage after that). No hold music.
Is there a contract or setup fee?
No contract, no setup fee. You pay month to month and cancel anytime. Every plan comes with a 30-day money-back guarantee — try it on real calls, and if it's not a fit, get a full refund.
How fast can I actually go live?
15 minutes. Paste your motel info — room count, rates, pet policy, lockbox codes — set up call forwarding, done. Most motel owners are live the same evening they sign up. No hardware, no carrier changes, no tech skills needed.
I run two motels. Can one account cover both?
Our Pro plan ($299/mo) covers up to 3 properties with separate playbooks for each — its own rates, policies, and voice. Running a bigger portfolio? Business ($599/mo) covers up to 10 properties. Need more? Contact us for custom pricing.
What if a guest has a real emergency?
Plumbing burst, locked out in the rain, safety issue — real emergencies ring through to your phone immediately. Routine questions — checkout time, Wi-Fi password, breakfast hours — wait for the morning digest.
See what AI says to your guests — free.
30 minutes free every month. No card needed. Setup in under 15 minutes.
Not sure what missed calls cost you specifically? Get your free phone revenue report.
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