How to Set Up Call Forwarding for Your Motel
Forward your motel's phone to an AI receptionist in minutes. No-answer forwarding steps for AT&T, Verizon, T-Mobile, landline, and VoIP — fully reversible.
motel4.ai is an AI (artificial intelligence) phone receptionist that answers guest calls 24/7 for independent hotels, motels, hostels, and B&Bs (bed and breakfasts). It handles directions, vacancy, nightly rates, check-in instructions, and booking inquiries in over 10 languages. Plans start at $44/month with 200 included minutes. Setup takes 15 minutes with no hardware and no PMS (property management system) integration required.
- 15 min setup
- 10+ languages
- 24/7 coverage
- From $44/mo
What your AI receptionist handles
- Directions, vacancy, and nightly rates
- Check-in times and lockbox codes
- Parking, Wi-Fi, and pet policy
- Booking intent capture with caller phone number
- Emergency escalation to owner's phone
- Call transcripts and AI summaries
Key terms explained
- AI phone receptionist
- Software that answers phone calls using artificial intelligence, understanding natural speech and responding with property-specific information.
- Call forwarding
- A phone carrier feature that routes incoming calls to another number. Most carriers support conditional forwarding (after 4 rings) or unconditional forwarding.
- Booking intent capture
- When a caller wants to reserve a room, the system logs their requested dates, party size, and callback number.
How it works
- Tell motel4 about your motel — 15-minute setup. Room count, nightly rates, pet policy, lockbox codes, parking, late check-in rules.
- Forward your front-desk line — Set a conditional forward after 4 rings, or full forward after-hours. Same carrier, same number, no hardware.
- Wake up to a revenue digest — Every call recorded, transcribed, and summarized. Booking intents flagged. Callbacks queued.
Pricing
Built for independent hospitality. Pays for itself with the first booking you'd have missed.
- B&B — Under 12 rooms — $44/mo — 200 included minutes
- Motel — 12–49 rooms — $129/mo — 800 included minutes
- Hotel — 50+ rooms — $299/mo — 2,500 included minutes
- Custom — Multi-property groups — Contact us
30-day money-back guarantee on all plans. No contracts, cancel anytime.
Things motel owners ask before they sign up
What if the AI tells a guest the wrong thing?
It only answers from info you provide — your rates, your policies, your directions. If a question falls outside what you've set up, it takes a message instead of guessing. You control exactly what it says.
I don't use a PMS. I use a notebook and a spreadsheet.
Perfect. motel4 doesn't need a PMS (property management system). You tell us your rates, rooms, and policies during a 15-minute setup. No software integrations, no API keys, no IT person.
What about call recording laws?
We handle consent announcements automatically based on your state's one-party or all-party consent laws. The system announces recording at the start of every call where required.
I already pay for an answering service. Why switch?
Traditional answering services charge $1–2 per minute and put callers on hold — most start at $200+/month for under an hour of talk time, according to industry benchmarks from the Association of TeleServices International (ATSI). motel4 answers instantly, starting at $44/month with 200 minutes included.
How fast can I actually go live?
15 minutes. Paste your motel info — room count, rates, pet policy, lockbox codes — set up call forwarding, done. Most motel owners are live the same evening they sign up.
I run two motels. Can one account cover both?
Our Hotel plan ($299/mo) supports up to 10 phone numbers with separate playbooks for each property. Each motel gets its own rates, policies, and voice.
What if a guest has a real emergency?
Plumbing burst, locked out in the rain, safety issue — real emergencies ring through to your phone immediately. Routine questions wait for the morning digest.